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Neihu Store Furniture Repair Service

Prolonging product life

We help you save money by extending the lifespan of your products. Our commitment lies in assisting you in keeping your belongings for a longer duration. We are delighted to offer four distinct repair services.

Repair Fee: Starting from $100
To initiate a repair service, kindly send us an email specifying the required repair services.

Repair service fee: 

Repair items  Charge standards 
POANG  $400 
Bed slats 90*200 $320 / one pcs 
Reinforced drawer bottoms  $100 / one drawer 
Latt  Children Table  $300 / one pcs 
Children Chair $100 / one pcs 
Please Note:
 
  • Before availing of the service, kindly take photographs of the furniture parts that require repair, including images of the entire piece. Please provide these photos along with the current condition of the furniture in your email.
  • For drawer-related issues, please bring the drawers to a store. This service is applicable to drawer cabinets from the following families: HEMNES, BUSUNGE, BRIMNES, KOPPANG, MALM, and KULLEN.
  • If the repair required is not covered by the aforementioned services, please contact us. We will assess the feasibility of the repair and get back to you with further instructions.
  • This maintenance service can only extend the lifespan of your beloved furniture for continued use, and regrettably, it cannot restore it to a new condition. We apologize for any inconvenience this may cause.

4 steps to apply

Step 1. Take photos

Take 2 photos of the overall appearance of the furniture and the location where repairs are needed, from different angles.

Step 2. Contact us

Send an email to Neihu store customer service deparment and specifying the required repair services, providing photos, the condition requiring repair, and the name of the contact person.

Step 3. After our replying

We will reply within 3 days to see if further repairs can be made, or parts can be purchased to fix it by yourself.

Step 4. Get back your furniture

Receive your beloved furniture at the branch within 7 working days, with on-site personnel assessment as the primary criterion. Keep enjoying your new pieces!

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