E-mail order service
Want to save time or don’t want to make the trip?
E-mail order service is the answer! With a reasonable service fee, you can order your favorite products with ease. You can create a shopping list with your favorite products, download it, fill out information on the order form and email to
tysbusin@ikea.com.tw
→ We will contact you via email to confirm articles needed, total order amount, payment method, delivery schedule and shipping address within two business days (excluding weekends) upon receiving your order requests.
Download e-mail order form
Important notices：
- Please be reminded that e-mail order service is not mail order, and the 7-day cooling-off period does not apply to e-mail order service. If you are not satisfied with the products, within 365 days, you can return or exchange the products with intact condition, original packaging, together with the original uniform invoice and purchase list (if paid by credit card, please bring the credit card and sign slip) at IKEA Taoyuan Store 2F return and exchange service counter. If your purchase is with the tax ID number added to the invoice, please bring the uniform invoice stamp of the entity or the company’s stamps.
- If the product is not available in stock, we will contact you to confirm if you want to wait for the stock to be available or cancel the product.
- Please only make the transfer to the assigned account upon receiving the payment notification and not prior to that.
Online order can be collected at IKEA Xin Chu Pick-up and Order Point